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The Hospice Bereavement Program Manual gives your bereavement coordinator a clear, structured orientation and a program they can run with confidence. It is written for coordinators who are new to the role and for managers who may not have led a bereavement program before.
The manual follows a 90 day path through fifteen self directed modules, with supervisor check ins at 30, 60, and 90 days. It covers how to assess and screen bereaved families, build a bereavement plan of care, manage a 13 month follow up calendar, support facility staff and residents, work with volunteers, and recognize when a family member needs a higher level of help.
Beyond orientation, it includes the tools to keep the program running: monthly and annual calendars, caseload planning, quality metrics, QAPI integration, a survey binder checklist, and mock survey questions.
What you receive:
One editable Microsoft Word file of about 70 pages
Forms A through L for assessment, risk screening, plan of care, contact logs, chart audits, and monthly reporting
Nine family letter templates for condolence, anniversaries, holidays, and closure
Competency checklists for coordinators and volunteers
Fillable fields for your agency name, contacts, and policies
Every regulatory statement was checked against the Medicare Hospice Conditions of Participation at 42 CFR Part 418, including the bereavement requirements at 418.64(d). The tiered support approach is grounded in published research on bereavement risk and grief intervention.
Created by Tonia Barrier, MSN, RN, Founder and Principal Consultant of PAC Leadership Solutions.
The Hospice Bereavement Program Manual gives your bereavement coordinator a clear, structured orientation and a program they can run with confidence. It is written for coordinators who are new to the role and for managers who may not have led a bereavement program before.
The manual follows a 90 day path through fifteen self directed modules, with supervisor check ins at 30, 60, and 90 days. It covers how to assess and screen bereaved families, build a bereavement plan of care, manage a 13 month follow up calendar, support facility staff and residents, work with volunteers, and recognize when a family member needs a higher level of help.
Beyond orientation, it includes the tools to keep the program running: monthly and annual calendars, caseload planning, quality metrics, QAPI integration, a survey binder checklist, and mock survey questions.
What you receive:
One editable Microsoft Word file of about 70 pages
Forms A through L for assessment, risk screening, plan of care, contact logs, chart audits, and monthly reporting
Nine family letter templates for condolence, anniversaries, holidays, and closure
Competency checklists for coordinators and volunteers
Fillable fields for your agency name, contacts, and policies
Every regulatory statement was checked against the Medicare Hospice Conditions of Participation at 42 CFR Part 418, including the bereavement requirements at 418.64(d). The tiered support approach is grounded in published research on bereavement risk and grief intervention.
Created by Tonia Barrier, MSN, RN, Founder and Principal Consultant of PAC Leadership Solutions.